Apollo Motors Canada respects your privacy and treats your personal data responsibly and securely. This Privacy Policy applies to personal data collected and used to operate the Apollo Motors Canada website, respond to your inquiries, and send you updates. Your personal data will always be treated as anonymously as possible.
Motors Canada reserves the right to modify this Privacy Policy at any time, without notice, particularly to adapt to new legislative requirements and to update necessary information in light of legal changes.
We use analytical cookies via Google Analytics to produce performance reports regarding user browsing habits on our website, such as traffic sources, most popular pages, number of clicks, etc. This data is anonymous, and you can choose whether or not to share it at any time. We use this data to offer you content that is more relevant to your needs. You can manage your cookie preferences via the following link: Google's cookie management page.
We do not use cookies to generate personalized advertisements. We only use Google Analytics cookies, which are entirely managed by Google.
We use trusted third-party payment service providers, such as STRIPE, to process your payments securely. We do not store any credit card information on our systems. All transactions are encrypted and protected through SSL (Secure Socket Layer) technology to ensure the highest level of security during your online purchases.
All transactions on our website are secured by SSL encryption to ensure the confidentiality of your payment details. The remaining security aspects are fully managed by STRIPE, which ensures industry-standard protection for all personal and financial data.
It is essential that customers inspect the merchandise upon receipt and report any defects within 14 days of purchase. If a defect or incompatibility is found, the item must be returned at the buyer’s expense. The item will either be replaced or credited to your account. No returns or warranties are offered on electrical and electronic parts.
Products must be returned in their original packaging. If a product is damaged or used, it will not be accepted for return. If you wish to cancel an order before it is processed, you can do so free of charge by emailing info@apollomotors.ca. Once processed, the order cannot be canceled. Packages shipped to the wrong address or refused by the customer will be treated as returns and subject to our return policy. If you are not satisfied after receiving your order, you may return it at your own expense. Apollo Motors will deduct the initial shipping fees from the refund. A 3% return processing fee (with a minimum of $35) will also be deducted from your refund or credit.
We use Google Analytics to understand how users interact with our website. No personally identifiable information is collected unless explicitly authorized by the user.
Your shipping information is shared with our service providers for order fulfillment. Specifically, we work with:
We use STRIPE to power our online store. STRIPE may collect and process certain information, such as payment details, in accordance with their own privacy policy. You can review STRIPE's privacy policy here: https://stripe.com/en-ca/privacy
We will not share your personal data with third parties without your explicit consent, except when required by law. In some cases, a Privacy Impact Assessment (PIA) may be conducted before any data sharing.
Apollo Motors Canada retains your personal data only as long as necessary to fulfill the purposes for which it was collected, meet legal requirements, and offer relevant services. You may request data deletion or unsubscribe from our newsletter at any time.
Apollo Motors Canada takes all necessary measures to prevent incidents involving your personal data. If an incident occurs, it will be recorded, and we will take prompt action to mitigate potential harm.
The contact person in the event of an incident is: